Ever since Acme became the main supplier of convertible tops to Rockauto.com, I haven't been impressed with turnaround times for headliners from them.

Bit off more than they could chew?

Have also had a hard time getting ahold of them to talk about details needed to quote jobs.

With this health pandemic going on, they might be short staffed. I know a lot of manufacturers and suppliers have cut back on employee hours -- which, of course, hurts their response time to customer inquiries.