BEEN TRYING TO BUY A LONGARM MACHINE FROM THIS COMPANY BUT THEY NEVER REALLY EVEN REPLY, VERY DISAPPOINTED ABOUT THIS! CONTACTED THEM MANY TIMES WITH. NO RESPONSE, HOW DOES A SMALL BUSINESS SURVIVE WITHOUT THESE PEOPLE THAT IGNORE A GUY WHO IS TRYING TO IMPROVE HIS ARTISAN ABILITY ??? THE BIG GUY ALWAYS WINS ?? I WILL NOW SHOP ELSEWHERE ! YOUR SPONSOR IS NOT RESPECTFUL TO THE MEMBERS OF THIS COMMUNITY, THEREFORE, I WOULD TELL KEYSTONE TO BE MORE RESPECTFUL TO MEMBERS WHO ARE TRYING TO HAVE A BETTER SHOP DISPLAY THERE MACHINE IN MY SHOP, JUST DO NOT UNDERSTAND, WAS GOING TO SEMA BUT NO MORE , DON'T WANT TO DEAL With IT, ANYBODY HAVE THIS SAME ISSUES WITH KEYSTONE, YES WE WILL BE IN CONACT! AND BEEN ZERO,ZIP,NADA, ABSOLUTELY NOTHING! DONE HERE, SORRY BUT THE LITTLE GUY NEVER WINS ??? NOT Really Right AND SPONSOR, IS A. JOKE !