I’ve had to come up with a set if published policies. Do you guys have any that I may be missing.
Terms of payment:
Payments will be paid in cash or check
Special material orders may require a deposit for the full price of the order
Payments will be payed in full within 30 days, a late fee may be imposed if late
A $50 returned check fee for insufficient funds or bounced checks
Miscellaneous fees:
Vehicles or boats will have a $25 a day storage fee
Miscellaneous items have a $50 a month storage fee
If an item is stored more than a year it will be disposed of.
This is a good list of policies. Here are some other ones we follow...
We charge sales tax (It's odd how many customers think this can be waved)
We have business insurance. But customers should have their own auto insurance too.
Materials and parts fall under warranty of manufacturer. We warranty our labor for 1 year.
We generally don't install materials/parts that customers supply themselves. In the rare case that we do, we don't guarantee they'll actually fit or last.
Deposits are forfeited if a job is cancelled.
No-shows are charged an inconvenience fee (because time is money).
The tax one mentioned about is crazy. If someone asked me how much it’ll be I swear I have to say plus tax. Idk how many times I’d say $500 (made up number) and give them a bill with the tax and they’d show up with cash or a prewritten check for $500. Also the insurance is a good aspect.
the sticker and yellow sign I got while visiting usa and the rates was a T shirt I got off ebay !!!! didn't have a trimmers one just builders , plumbers ......... but I emailed them and the doctored it for me